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Privacy Policy.

How we handle the personal information you share with Anna 360 Social, written in plain language and aligned with India's Digital Personal Data Protection Act, 2023 and the EU General Data Protection Regulation.

Last updated: April 21, 2026

1. Who we are

This website, anna360social.site, is owned and operated by Anna 360 Social, a sole-proprietorship social media management studio with its registered place of business at:

Burma Colony, Pattabhi Reddy Thota,
Madhavadhara, Visakhapatnam,
Andhra Pradesh 530007, India.

For any privacy-related questions, you can reach us at hello@anna360social.site or on +91 755 599 1208. In this policy, "we", "us" and "our" refer to Anna 360 Social. "You" refers to any person whose personal information we process.

2. The information we collect

We aim to collect as little personal information as possible. The categories below describe what we may collect and why.

2.1 Information you give us directly

  • Contact-form submissions: name, email, business name, phone number (if you choose to share it), budget range, service interest, and the contents of your message.
  • Email and phone enquiries: any information you include when you contact us by email, WhatsApp or phone.
  • Client onboarding: if you become a client, we collect the information needed to deliver the work — for example, brand assets, login access you choose to grant, invoicing details and GST information where applicable.
  • Newsletter signup: your email address, if you subscribe to the studio journal.

2.2 Information collected automatically

  • Basic analytics: pages viewed, approximate location (country / city level), device type, and referring source. We use a privacy-respecting analytics setup that does not require cookies for basic measurement.
  • Cookies and similar technologies: see our Cookie Policy for the full list.
  • Server logs: our hosting provider keeps standard request logs (IP address, timestamp, user agent) for security and debugging purposes.

3. Why we use your information

We process your personal information for the following defined purposes only:

  • To respond to enquiries you send us through the contact form, email or phone.
  • To deliver the services you've engaged us for, including communication, planning, content production and reporting.
  • To send invoices and process payments.
  • To send you the studio journal — only if you've explicitly opted in.
  • To keep the website secure, prevent abuse, and improve how it works.
  • To meet our legal, accounting and tax obligations under Indian law.

4. The legal basis for processing

Depending on which framework applies to you, we rely on the following lawful bases:

  • Your consent — for example when you submit the contact form or subscribe to the journal.
  • Performance of a contract — when we process information to deliver the services you've hired us for.
  • Legal obligation — for tax, accounting and statutory record-keeping.
  • Legitimate interests — for limited purposes such as protecting the website from misuse, only where these interests do not override your rights.

5. How long we keep your information

We do not keep personal information for longer than we need it.

  • Contact-form enquiries that don't lead to a project: deleted within 12 months.
  • Client records and communications: kept for the duration of the engagement, plus up to 7 years where required by Indian tax and accounting law.
  • Newsletter subscribers: until you unsubscribe.
  • Website analytics: aggregated and retained for up to 26 months.

6. Who we share information with

We do not sell your personal information to anyone, ever. We share information only with the limited set of service providers we need to run the studio:

  • Email and hosting providers — to send and receive email and host this website.
  • Payment and invoicing tools — to process payments from clients.
  • Analytics provider — to understand how the website is used (privacy-respecting, opt-in).
  • Social media platforms — only when you have instructed us, as your service provider, to publish or schedule content on your accounts.
  • Government authorities — if we are legally required to disclose information under Indian law.

We choose providers that themselves take privacy seriously, and we only share the minimum data needed for them to do their job.

7. International data transfers

Some of our service providers (for example, email and analytics tools) may store data on servers outside India. Where this happens, we take reasonable steps to make sure your information continues to be protected to a standard at least equivalent to what you would expect under Indian and EU law.

8. How we protect your information

We use a combination of technical and organisational measures to keep your information safe, including encrypted connections (HTTPS) on the website, access controls on our internal tools, two-factor authentication on key accounts, and regular reviews of who can access what. No system can be made completely secure, but we take our responsibility seriously and act quickly if anything looks out of place.

9. Your rights

You have rights over the personal information we hold about you. Depending on your location, these include the right to:

  • Access the personal information we hold about you.
  • Ask us to correct information that is inaccurate or out of date.
  • Ask us to delete your information, where we are not legally required to keep it.
  • Withdraw your consent at any time, where consent is the basis for processing.
  • Object to certain types of processing.
  • Ask for a copy of your information in a portable format.
  • Lodge a complaint with the Data Protection Board of India or, if you're in the EU/UK, with your local supervisory authority.

To exercise any of these rights, please email us at hello@anna360social.site. We aim to respond within 30 days.

10. Children's privacy

Our website and services are intended for adults and businesses. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has shared personal information with us, please contact us and we will delete it.

11. Cookies

We use a small number of cookies and similar technologies on this website. The full breakdown — what they are, what they do, and how to switch optional ones off — is in our Cookie Policy.

12. Third-party links

Our website may contain links to other websites and to social media platforms. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies before sharing any personal information with them.

13. Changes to this policy

We may update this Privacy Policy from time to time, for example to reflect changes to our services or to applicable law. When we make material changes, we will update the "Last updated" date at the top and, where appropriate, notify you by email or with a notice on the website.

14. Contact us

If you have any questions about this policy, or about how we handle your personal information, please write to us:

Anna 360 Social
Burma Colony, Pattabhi Reddy Thota,
Madhavadhara, Visakhapatnam,
Andhra Pradesh 530007, India
Email: hello@anna360social.site
Phone: +91 755 599 1208